The Legal Stuff

Following are the Terms and Conditions and Privacy Policy for Dark Star Magick, LLC:

 

Terms and Conditions

In these Terms and Conditions “we, our, us, the website or site” refers to Dark Star Magick, LLC. Dark Star Magick is registered in the State of Oregon, United States, the laws of which are considered to govern the terms of this agreement.

ACCEPTANCE OF TERMS

By accessing the content of DarkStarMagick.com, you agree to be bound by the Terms and Conditions and Privacy Policy set out herein. If you object to any of the terms and conditions set out in this agreement, please do not purchase items on this website. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

If you are under 18, you may use our website only with involvement of a parent or guardian.

Dark Star Magick, LLC reserves the right to change any part of this agreement without notice and your use of DarkStarMagick.com will be deemed as acceptance of this agreement. It is recommended to regularly check the Terms and Conditions of this agreement. Dark Star Magick, LLC reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders at any time.

LAYAWAY

The Dark Star Magick Layaway Program is run through Partial.ly Payments Plans and Stripe. A Partial.ly account is required to process the payment and is free to set up. A minimum 50% down payment is required up front and the remaining balance due in 1 month, with the option to pay off the order at any time. Payments will be billed automatically by Partial.ly via Stripe Processing. For full Partial.ly terms, please read their terms and conditions here

There is no service fee for layaway. The first 20% of your payment is non-refundable in the event of a cancellation. The items you purchase will be pulled from inventory immediately and will ship promptly upon receipt of the final installment. Late payments will be charged in the amount of $10 per occurrence – please make sure your funding source is able to cover your payments! Dark Star Magick, LLC is not responsible for fees charged to you by Partial.ly. 

In the event that you are unable to pay and/or your account is over 7 calendar days overdue, the transaction will be cancelled, the item returned to inventory, and your payments (minus the first 20%) will be refunded to you. Any monies still owed to Partial.ly in the way of fees or charges will be the responsibility of the purchaser alone.

SHIPPING POLICY

Although we strive to process and mail orders within 1 business day, please allow up to 3 business days handling time. While we strive to ship your package as fast as we can, we are not responsible for delays in shipping. Please remember that media mail and international shipping can take extra time.

PLEASE NOTE: Due to increasing postage costs, as of January 1, 2024 we will no longer offer free shipping.

United States – Shipping options include USPS Media Mail and USPS Priority/Express Priority. Sorry, we do not ship UPS or FedEx at this time.

International – All International orders are sent either via Priority, Express Priority Post or DHL Express.

IMPORTANT NOTE REGARDING BREXIT AND EU VAT LAWS

Buyers in the above regions bear sole responsibility for any customs and import taxes that may apply. We are not responsible for delays due to customs or pandemic safety measures.

RETURNS

If you are unhappy with your purchase, please contact us within 7 days of delivery of the item (per USPS tracking information). We will do our best to provide a suitable remedy which may include a credit, exchange or refund. Please do not return the item before contacting us!

Please retain all the original packaging, including postal packaging and be ready to supply photographs of both in the event of damage. This is crucial as all items are insured. Failure to provide proof of damage during delivery may result in the return being denied.

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect or it was received damaged and you have notified us of this damage prior to returning the item. If you are seeking a refund please tell us in your email what you want to return, when you purchased it, quoting our order or invoice number if possible, and why you wish to return it.

We are not liable for any items lost in transit while being returned to us, so please package the item carefully in it’s original packaging (if the packaging is damaged check with us whether we wish you to send back the original packaging). Please obtain a tracking number when returning items.

Except where the item was faulty, damaged or was significantly at odds with the description you will be responsible for the cost of returning the item. In the event that we have agreed to reimburse postage costs please send us a copy of the receipt. No refund or reimbursement of any costs incurred in returning the item or refund will be issued until the return has been received by us. Refunds for items returned that are not faulty and which were as ordered will be provided as store credit, excluding postage and packaging and less a restocking fee of 20%.

Refunds will be provided via the original payment method (ie. credit card used, PayPal, etc.)

COPYRIGHT

All content included on this site (including but not limited to text, graphics, logos, images, audio clips, and digital downloads) is the property of Dark Star Magick, LLC and protected by international copyright laws.

The Dark Star Magick and Dark Star Press trademarks may not be used in connection with any product or service that is not Dark Star Magick’s without express written consent. All other trademarks not owned by Dark Star Magick, LLC or its subsidiaries that appear on this site are the property of their respective owners.

DarkStarMagick.com grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify the site or any portion of it, except with express written consent of Dark Star Magick, LLC. This license does not include any resale or commercial use of this site or its contents: any collection and use of any product listings, descriptions, or prices: any derivative use of this site or its contents: any downloading or copying of account information for the benefit of another merchant: or any use of data mining, robots, or similar data gathering and extraction tools.

USER RESPONSIBILITIES

Should you choose to set up an account on DarkStarMagick.com, you are responsible for maintaining the confidentiality of your account and password, and for restricting access to your computer. You and you alone are responsible for any and all activities that occur under your account or password.

You agree that you shall not use the website for illegal purposes, and will respect all applicable laws and regulations. You agree not to use the website in a way that may impair the performance, corrupt the content or otherwise reduce the overall functionality of the site. You also agree not to compromise the security of the website or attempt to gain access to secured areas or sensitive information. You agree to be fully responsible for any claim, expense, liability, losses, costs including legal fees incurred by us arising from any infringement of the terms and conditions set out in this agreement.

CONTACTING US

If you have any questions about the above terms, the practices of this site, or your dealings with this site, please contact us at:

webmaster@darkstarmagick.com

Privacy Policy

This Privacy Policy governs the manner in which Dark Star Magick, LLC collects, uses, maintains and discloses information collected from users (each, a “User”) of the darkstarmagick.com website (“Site”). This privacy policy applies to the Site and all products and services offered by Dark Star Magick, LLC.

PERSONAL IDENTIFICATION INFORMATION

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, fill out a form, respond to a survey, subscribe to the newsletter and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, etc.

We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

NON-PERSONAL IDENTIFICATION INFORMATION

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

GOOGLE

Our website partners with third-party vendors, such as Google Analytics, Google Ads and other services provided by Google, Inc. (“Google”). The information generated by the cookie about your use of our website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of our website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.  Further information about Google’s privacy policy may be obtained from http://www.google.com/privacy.html.

If you do not wish to have your information collected and used by tracking technologies, you may visit the third-party vendor in question or use the Network Advertising Initiative Opt-Out Tool or the Digital Advertising Alliance Opt-Out Tool.

COOKIES

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

HOW WE USE COLLECTED INFORMATION

Dark Star Magick collects and uses Users personal information for the following purposes:

To improve customer service
Your information helps us to more effectively respond to your customer service requests and support needs.
To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
To improve our Site
We continually strive to improve our website offerings based on the information and feedback we receive from you.
To process transactions
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
To administer a content, promotion, survey or other Site feature
To send Users information they agreed to receive about topics we think will be of interest to them.
To send periodic emails

The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

HOW WE PROTECT YOUR INFORMATION

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

CHANGES TO THIS PRIVACY POLICY

Dark Star Magick, LLC has the discretion to update this privacy policy at any time. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

YOUR ACCEPTANCE OF THESE TERMS

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

CONTACTING US

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

webmaster@darkstarmagick.com